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You have questions, we have answers.

At PocketPic, we always strive to ensure you receive the best possible service for your event. Let us help make your event a special and unforgettable one.

reserve a photo booth

Let's talk timeline

Embark on a Journey with our Photo Booth: Your Timeline to Event Magic!

1

Let's Chat

Please feel free to reach out if you have any questions.

2

Make it official

We will send you a proposal outlining services and the contract with payment options.

3

Touch base

We will send you a proposal outlining services and the contract with payment options.

4

Questionnaire/Final Call

We will send a questionnaire or have another call to finalize all of the information needed for your event.

5

Photo Delivery & Feedback

We will collect feedback and send copies of all the photos from your event.

Venue Details FAQ

  • What kind of power is needed?

    We require at a minimum one 120v power outlet.

    • We do have the ability to run off our power banks if needed depending on the placement of the photo booth and also rental time.
    • We do ensure to properly secure all power cables to ensure that there is no safety hazard for potential tripping.

  • How much space is needed for the photo booth?

    We require at a minimum an 8' x 8' x 8' to give us the proper space to set up and operate the photo booth. Please keep in mind the following:

    • The line can occasionally increase based on your guests, so the general guideline is that the more space the better.
    • When determining the placement of the photo booth, consider the surroundings and what will be nearby.
    • If you have a venue layout on hand please share it with us so that on the day of the event our attendants will be able to independently set up the photo booth in the planned location.
    • Lastly, if you're unsure if the location is enough feel free to reach out and we'll help provide some feedback.

  • Do you have insurance?

    We are insured with general liability coverage up to $2,000,000 as required by most large venues.

    • If specific insurance details are required please reach out to us and we can work on getting the documents needed.

  • Are there any other requirements?

    Although we don't require these, we do like to share with our customers these details as it helps with the customer and guest experience.

    1. If there is wifi at the location, that will help ensure a secure internet connection for when guests share their sessions. Although we bring our own hotspot, a reliable wifi connection is typically a lot better than a cellular connection.
    2. Additionally, although we can bring a table/chair for that area, we usually request that customers work with their venue to provide them to align with any designs of the location because we will not have matching table coverings, etc. which may just not look as clean. We are always happy to bring our own but like to let our customers know.

Event Day Details FAQ

  • What time do you arrive for setup?

    We do our best to coordinate with all of our clients to ensure we’re not interrupting any other setups or parts of the event so because of that there is no standard time of arrival.

    • At a minimum, we arrive an hour before the start time of the photo booth rental to set up and test everything to ensure everything is operating smoothly.
    • We designed our photo booth to be extremely portable and easy to set up and disassemble for our attendants and to be as discreet as possible for clients.

  • How long does it take to set up the photo booth?

    The time it takes to set up the photo booth varies from how far the location is from where we park to where the actual photo booth will be to the package that was selected and what add-on services are being provided. In our most standard package, It would take us from start to ready to go about 30-45 minutes to set up.

  • Do you charge for delivery, setup, and breakdown?

    We include 20 miles each way per event and do charge per mile after we hit that limit.

    • When you get your proposal, we will calculate that cost and include it with the proposal so you’re completely aware of the cost.
    • As far as costs for setup and breakdown, that is all included in our pricing already so there will not be any additional or hidden fees there.

  • Does someone stay with the photo booth?

    Yes, we have an attendant at all of our events unless you request to do a drop-off event where we bring the booth, set up and leave for the entirety of the planned event and pick it up after.

  • How will communication work on the day of the event?

    Our attendant for your event will work with the name on file or whoever was provided as the “day of contact”. If you need to provide a specific name or even names, please share that person(s) information with us when booking so that we can ensure a smooth event.